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What Executives Can Expect When A Violent Crisis Strikes

Car windows with gun shots.

Call them upshots, repercussions, outcomes or ramifications, they’re often devastating to businesses, institutions and their leaders.

We’re referring to 10 negative consequences when an organization becomes the scene of a physically injurious or deadly crisis.

Tragically, these nightmares happen in our country every day. Most are planned, the remainder, a sudden impulse.

Compounding ever-growing numbers is how many incidents impact harshly beyond primary settings. Such intensity usually entails emergency intervention by first responders, followed by quandaries – reactions — extremely difficult to resolve.

On-street mass shootings — the same inside schools — and various types of workplace violence precede adverse effects that reach beyond nearly all intended targets. As for a terrorist attack, the third major incident, don’t let periods of silence create complacency; They’re always in development stages by different hostile groups known for patience.

With this introduction, what top 10 negative consequences should leaders expect? More than a half-century of crisis prevention and response?

Depending on the crisis nature, at least 60% of this list will be prominent in any violent crisis.

How do we know? Managing cases for more than a half-century taught us well.

  • Operational disruption.
  • Key management schedule alterations.
  • Intense media, employee, shareholder, regulatory, consumer, and special interest group attention and second-guessing.
  • Facility/material resource damage or destruction,
  • Psychological trauma among workers/visitors in direct contact with the episode.
  • False rumors. Intended distortion of truth about victim organization and leaders.
  • Temporary loss of control, especially if a crime scene or hostile takeover ensues.
  • Neighbor inconvenience.
  • Severity, loss of life, serious injury, even hostage-taking also demand prior attention.
  • LITIGATION. Usually, management is legally responsible for taking safety and security measures beyond what is described as “commonplace.”